Since the Summer of 2010, a small group of patients, GP’s, Nurses and Managers of the practice have been meeting to discuss how patients can get more involved in making decisions on how the practice is run.
This group has called itself the ASK PPG (Adelaide Street & Kentmere Patient Participation Group).
Currently, only 1 in 20 GP practices in the UK has a patient group, but we feel that it is an integral part of developing the surgeries so that they are fit for the needs of patients. We have already discussed the changes to the reception areas with the group, but they have also come up with small ideas that mean a lot to our patients, such as reintroducing the sending out of bereavement cards - a small thing, but its these things that really matter to people.
If you would like more information about the group, or would like to get involved, please call our dedicated message line on 07504 119097 and one of the group will call you back.
Alternatively, you can email the us at email@example.com or use the 'Contact Us' form on the tab above. NB. Please do not use this email address to send patient-related emails, as the emails are copied to members of our PPG and therefore cannot be treated as confidential.
We also now run a 'virtual PPG' along side our live meetings. This is run through facebook and any patient wishing to join simply has to request to join the closed group 'Adelaide Street Surgery Patient Participation Group'. Once accepted simply log on at the time of a meeting and follow the discussion online, making comments if and when you want to.
Our next PPG Meeting will be held on Tuesday 25th September, 6pm, in the meeting rooms at Whitegate Health Centre.
We undertake to report on our progress periodically. These reports outline the work undertaken by our PPG each year.
Patient Participation Year End Report 2012-13
Patient Participation Year End Report 2014-15
On Wednesday 6th December 2017 the PPG were treated to afternoon tea at Dahlia's Kitchen with the GP's as thank you for all they do. Below are a few pictures taken on the day.