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Comments & Complaints

stockxpertcom_id20808191_size0Adelaide Street Family Practice aims to give a friendly and professional service to all our patients. As a practice we are extremely proud of our GPs and staff. However, if you have any concerns about any aspect of our service, please let us know. Speak to Luan, our practice manager or our reception staff who will be happy to help. We have a practice-based complaints procedure in line with national guidelines. In the majority of cases, concerns can be resolved quite easily.

However, if you feel we have not dealt with the issues you have raised, as you would wish, you can contact the NHS England Lancashire Local Area Team on 0300 311 22 33 or email

Alternatively, you can contact Blackpool Healthwatch on 0300 32 32 100 or

The leaflet below gives further information on our complaints procedure.

Complaint & Comments Leaflet

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website