How are we doing?

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

Since its launch in 2013, around 70 million pieces of patient feedback have been submitted. The FFT is in use across most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, patient transport and more.

Forms are available in surgery from reception. We also occasionally seek your views via a text message. Alternatively, you can complete the form below;